International Game Technology (IGT), a global leader in gaming tech and solutions, announced that it has reached a new agreement with Dreamscape Companies. Under the arrangement, IGT will provide its award-winning IGT ADVANTAGE casino management system to the operator’s Rio Hotel & Casino property in Las Vegas.
The deal will kick off in Q4 this year. As per the agreement, IGT will also provide the casino and hospitality venue with its M5 content delivery solution. As a result, Rio Hotel & Casino will be able to run Random Riches and Lucky Coin bonuses. In addition, it will be able to leverage IGT’s Mobile Host and Mobile Responder employee convenience app and, by extension, enhance customer service.
Finally, IGT will power the property with the Taxable Accrual solution, which Rio Hotel & Casino will use to optimize player self-service jackpot processing.
By integrating a selection of IGT’s best solutions, Rio Hotel & Casino will be able to streamline and improve its operations, while providing customers with elevated experiences.
The New Integrations Will Enhance the Property
Kevin Sweet, Rio Hotel & Casino’s chief gaming officer, commented on the partnership with IGT, praising the ADVANTAGE and M5 solutions for their efficiency. Paired with the various bonusing and service apps, the new integrations will, according to Sweet, “play integral roles in Rio Hotel & Casino’s capacity to deliver remarkable player experiences.” The additions will also benefit the company’s gaming floor and loyalty program.
The scalable and modular nature of IGT ADVANTAGE is ideal for our property revitalization efforts and positions us to adapt and evolve our gaming floor and loyalty program over time.
Kevin Sweet, CGO, Rio Hotel & Casino
Ryan Reddy, IGT Global’s SVP of product marketing & payments, also commented on the agreement, saying that the integration will provide Rio Hotel & Casino with the resources to offer personalized promotions, real-time rewards and engaging bonuses. These things will quickly set apart the casino from its competitors, helping it retain its customers.
As the gaming industry’s most trusted CMS, IGT ADVANTAGE has proven to elevate operations and drive results, especially when paired with leading modules such as M5, Random Riches, Lucky Coin, Mobile Host and Mobile Responder.
Ryan Reddy, SVP of product marketing & payments, IGT Global
A few days ago, IGT launched its Powerbucks and MegaJackpots games in Alberta, which further consolidated its presence in Canada. As a result, the company’s games are now deployed coast-to-coast across the North American country.