This week has been very eventful for the Australian casino sector as Crown Entertainment reached a significant milestone in its journey towards compliance. Meanwhile, rival Star Entertainment faces another inquiry into its suitability as new revelations fueled the ongoing controversy surrounding the operator, highlighting the stark differences between the two companies.
Crown Entertainment Has Achieved Substantial Progress
The NSW Independent Casino Commission (NICC) has deemed Crown Sydney suitable to retain its casino license, signaling confidence in the company’s ability to uphold regulatory standards. This decision comes after almost three years of intensive remediation efforts by Crown, during which the company has undergone significant transformation. While this marks a milestone victory for Crown, the company must not grow complacent.
NICC chief commissioner Philip Crawford emphasized that while Crown has made substantial progress, there is still room for improvement. He underscored the importance of ongoing efforts to maintain high standards and cultural transformation within the organization. Crawford noted that the NICC would closely monitor the company to ensure it remained compliant.
This decision is a positive outcome for Crown Sydney, its staff, and the community – who can be sure the NICC will use all of its powers to keep the casino in check.
Philip Crawford, NICC chief commissioner
In response to the NICC’s decision, Crown Resorts expressed its commitment to continued collaboration with regulatory authorities as it fosters an improved internal culture free of past deficiencies. Crown Sydney CEO Mark McWhinnie highlighted the company’s dedication to implementing comprehensive reforms and operating at the highest industry standards as it remains committed to ensuring player safety and satisfaction.
Star Entertainment Remains Mired in Controversy
Meanwhile, the chairman of Star Entertainment Group, David Foster, faced criticism regarding controversial statements about the state’s gaming regulator. Foster reportedly expressed a desire to “abolish” the NICC. This revelation coincides with a public inquiry into Star Entertainment’s casino license suitability, adding to the growing controversies surrounding the company.
Foster clarified that his remarks addressed perceived disparities between casinos and other gaming establishments. He emphasized the need for a level playing field and denied any intention to undermine the NICC’s authority. Despite Foster’s reassurances, questions remain about the nature of his interactions with regulatory authorities, prompting speculation about the company’s compliance efforts.
There weren’t concerns around the NICC, it was a desire to broaden the scope of regulation of the industry.
David Foster, Star Entertainment Group chairman
The developments underscore the growing cultural differences between Australia’s leading casino operators. Crown Entertainment and Star Entertainment face similar challenges in maintaining transparency and accountability, but one company appears to be doing a better job. As regulatory agencies enforce stringent standards, the operators must demonstrate a steadfast commitment to compliance and responsible gaming practices.