BetBlocker, a renowned Responsible Gaming Charity, expands to help a range of players from Spanish-speaking countries. The company partnered up with Coolbet to deliver a Spanish version of the blocking app.

Great help to gambling addicts

The users of the BetBlocker app are allowed to set limits to their devices and forbid themselves access to more than 85.000 online gambling websites.

The founder and trustee of BetBlocker, Duncan Garvie, commented on the launch of the Spanish version: “Blocking software offers a great tool to both restrict the access of those in crisis and support those looking to maintain control. And because so much of the funding for responsible gambling charities is derived in English-speaking markets, it is very easy to take an Anglocentric world view. It is easy to be complacent and view it as ‘job done’ if you provide the service in English.”

He added that many users from all over the world are struggling with the tool due to language obstacles. He described the situation as: “Ears ringing, heart thundering, head unable to think clearly. In that condition, being presented with a support service that is in a language you don’t speak is absolutely useless.”

Gambling addiction and problem gambling exist in the UK, Canada, and the U.S. However, the problem exists in other countries as well, such as Spain, Argentina, and Peru, and that’s why the app is much needed in this speaking area.

Coolbet recognized that need and partnered with BetBlocker to bring the app to the new markets and allow about half a billion people to get the much-needed help they are craving and ease their access to the sources they were looking for.

Increasing quality of life

Both companies are positive that the app will greatly affect the lives of Spanish-speaking gamblers, as it has already done in English-speaking countries. BetBlocker thanked Coolbet for allowing them to increase the quality of lives of many more players in the world.

On the other hand, Endre Nesset, the President of Coolbet, is also very proud of this partnership. He said: “Coolbet is a brand built on fairness and transparency. We believe that the entertainment and thrill that comes with gambling must go hand in hand with responsibility. BetBlocker is a great ally in our purpose to provide consistent, responsible gaming tools to all, making sure gambling continues to be fun and safe.”

Source: Pal, Hunor, “BetBlocker Opens Support to Spanish Language Speakers”. European Gaming. September 18, 2023.

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One of the first sports betting brands to launch operations in Ontario, Coolbet, announced its decision to withdraw from the Canadian province due to the extremely competitive environment.

GAN’s sports betting brand Coolbet launched operations concurrently with the official market launch in Ontario in April last year, but is now set to become the first to leave, citing the extremely competitive market conditions.

In a recent blog post, Coolbet announced that the brand will stop operating in Ontario on April 3, 2023, advising its customers to withdraw their remaining funds as soon as possible. Coolbet also provided its players with a timetable, stating that all deposit options will be turned off on March 21 and that its casino and sportsbook will close by the end of the subsequent day, March 22.

“If you have a bet that cannot be settled by then because the outcome is still unknown, the bet will be voided and refunded,” the sportsbook told its customers, outlining that “this includes futures and in parlays, if any of the outcomes result is not known the part of that parlay will be voided and odds set to 1.00.”

As for active bonuses, Coolbet advised all players to complete the wagering requirements by March 22 but also told them that in case they could not, their bonus funds will be fully unlocked from the wagering requirements on March 23.

By the end of April 3, the operator intends to shut down its website and mobile app and stop operating in the Canadian province. It also recommended its customers switch to the online casino brand and Coolbet friend, Wildz.

Earlier in the year, the legal entity managing internet gaming in the Canadian province of Ontario, iGaming Ontario (iGO), revealed in its third-quarter report that the Ontario market had achieved significant growth, nearly doubled the previous quarter’s total wagers and generated 71% more revenue. iGO also stated that the number of active operators increased by 50%.

Only months into operations, the company stated that its start in Ontario had been slower than anticipated and that its future outlook in the province had been softened due to the competitive nature of the market. Currently, there are more than 70 iGaming operators in Ontario competing for a market share and further heightening the promotional aspect of the market.

Coolbet decided to withdraw from Ontario, focusing on maximizing profitability while assessing new regulated market opportunities that may provide good returns.

In January, Coolbet went live in Mexico in an asset-light launch relying heavily on local partnerships and sponsorships to make the country its tenth Latin American gaming jurisdiction.

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