The leading casino entertainment company with a strong presence within the online gambling sector, Caesars Entertainment, announced that one lucky player from New Jersey secured a whopping $400,000 jackpot while playing at Caesars Palace Online Casino. The player, identified as Craig W., of Newfoundland, New Jersey, was enjoying the Da Vinci Deluxe Ways on his smartphone. The lucky player was pleasantly surprised after hitting the game’s jackpot, a whopping $436,898.

The six-figure win represents the largest prize won on Caesars Palace Online Casino to date. The iGaming platform was launched by Caesars back in 2023. In addition to Caesars Palace Online Casino, Caesars’ online casino portfolio includes Caesars Sportsbook & Casino, Harrah’s Online Casino, Tropicana Online Casino as well as WSOP.COM.

To celebrate the winner of the largest jackpot on Ceasars Palace Online Casino so far, the leading gaming and hospitality company hosted a special check presentation ceremony for Craig and his friends. The celebratory event included a complimentary stay at Tropicana Atlantic City, including a dinner at il Verdi.

Caesars confirmed that the lucky player treated himself to a new car, bought in cash. Moreover, Craig used the money from the jackpot to settle a small debt. More importantly, the lucky player also shared the winnings with his family and friends.

Caesars Is Excited to Celebrate with the Big Winner

Matthew Sunderland, Caesars Digital’s SVP and chief iGaming officer, shared his excitement about the latest announcement. He said that the company is proud to offer its guests and iGaming customers exceptional experiences. “Congratulations are in order for Craig and his exciting jackpot win that represents the biggest win we’ve seen so far on our new platform, Caesars Palace Online Casino,” added Sunderland. Finally, the executive explained that Caesars is excited about the opportunity to host a party for the lucky winner and his friends, celebrating the historic jackpot win.

Craig recalled the moment when he won the mouth-watering prize. He said that his initial reaction was: “This can’t be real life! You see and hear about people winning a jackpot, but I never thought it would happen to me.”

Recently, Caesars confirmed it extended its long-term deal with the National Hockey League (NHL). Announced earlier this month, the collaboration enabled the operator to continue serving as the NHL’s official sports betting and gaming partner.

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Owen Parry, who will be stepping into the new position, will transition to this new office to ensure that he works on driving stronger customer engagement across ComeOn’s entire portfolio.

In his role, he will seek to help with building a strong rapport with the target audience and create small decisions and strategies that allow ComeOn to expand. ComeOn is similarly determined to continue promoting from within as the company wants to give existing team members a further field for self-expression and the chance to prove themselves in a more demanding business environment.

Parry will play a crucial role in the company’s further expansion and help deliver a personalized service through the sportsbook. All of this will be done to ensure that players enjoy a safer experience across the board.

Commenting on his appointment, ComeOn Group chief data officer Sherwin Jarvand said that the entire company was very proud to see another trusted company member progress to this new position. Jarvand was recently appointed under the same program.

“Offering a best-in-class player engagement across all our customer’s touch points is always at the front of our minds and with Owen leading this area now, we are in safe hands to take this strategic goal to the next level,” Jarvand explained.

Driving Success Through Customer Engagement and Personalization

ComeOn Group has been amping up its commitment under the People Strategy imitative which has seen a number of established team members progress further the corporate ladder. Among them are Matthew Cawston who became director of marketing and operations and Robert Rothman who recently stepped in as director of performance marketing.

In the meantime, ComeOn Group has been strengthening its local partnerships, including with Pragmatic Play in the Netherlands and by expanding its own operational capacities in the Nordics. The company launched the Nordic Ruby Lounge to bring even more fresh experiences to players.

ComeOn Group is one of the best-established industry players. The company was founded in 2008 and it helps dozens of brands in some of the world’s most competitive markets to deliver an immaculate product to their clients.

ComeOn delivers solutions for the casino and sports betting sectors in equal measure and nurturing internal talent has been a key ingredient for this success.

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Social responsibility failures and AML violations motivated the UK Gambling Commission (UKGC) to issue Videoslots a substantial £2 million ($2.53 million) fine. The penalty reflects Videoslots’ repeated misconduct and the AML’s commitment to enforcing stringent regulations and upholding responsible gambling practices. The operator acknowledged its shortcomings, vowing to implement urgent updates and bring its player protection mechanisms to the industry standard.

The Operator Ignored Repeated Warnings

According to the UKGC’s investigation, Videoslots failed in several vital areas. Between November 2021 and January 2022, a customer lost nearly half of his deposited £112,225. Signs like long gambling streaks continuing into the early hours and losses exceeding safe thresholds should have triggered several fail safes, but the operator let such behavior continue for months.

The problem case also revealed significant AML deficiencies. The operator’s systems and controls to detect and prevent money laundering activities were inadequate, as Videoslots had insufficient analysts to manage the substantial volume of data. The UKGC noted that the issues were also present with other customers, indicating an endemic problem.

AML analysts failed to properly implement all actions required by the licensee’s AML policies and procedures.

UKGC report

In 2019 Videoslots received a £1 million fine for KYC violations. According to the regulator, the company’s most recent failings directly followed multiple warnings about insufficient due diligence and AML safeguards, thus exposing customers to potential gambling harm. The £2 million penalty reflects the severity of these breaches and should provide sufficient incentive for change.

Regulator Vigilance Remains Paramount for a Safe Market

Videoslots’ UK failings mark the company’s second clash with regulators in recent months. March saw the company enter a dispute with the Dutch regulator for allegedly allowing unauthorized access to its services. The operator hotly contested the mammoth €9.9 million ($10.5 million) fine, denying all allegations.

Despite its objections in the Netherlands, Videoslots has acknowledged its UK shortcomings and committed to implementing remedial measures to rectify the identified issues. The operator recognized the importance of stricter adherence to licensing obligations, improving customer due diligence processes, and bolstering player protection mechanisms. Videoslots’ future actions will be crucial in rebuilding trust and demonstrating a genuine commitment to responsible gambling practices.

The £2 million penalty sends a clear message to operators that non-compliance will not be tolerated. The UKGC’s efficiency in pursuing regulatory breaches is commendable, as it fosters a safer gambling environment that puts player well-being at the forefront. It highlights the need for the industry as a whole to prioritize responsible gambling, robust player protections, and effective AML measures.

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