Enhances Archives - Keno Wizard https://kenowizard.com/tag/enhances/ The Ultimate Keno Destination for Odds, Tips & Tricks Thu, 11 Jul 2024 11:47:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://i0.wp.com/kenowizard.com/wp-content/uploads/2023/02/cropped-keno-wizard-icon.png?fit=32%2C32&ssl=1 Enhances Archives - Keno Wizard https://kenowizard.com/tag/enhances/ 32 32 230792155 IGT Enhances Instant Ticket Offerings in Spain with ONCE Partnership https://kenowizard.com/2024/07/11/igt-enhances-instant-ticket-offerings-in-spain-with-once-partnership/ https://kenowizard.com/2024/07/11/igt-enhances-instant-ticket-offerings-in-spain-with-once-partnership/#respond Thu, 11 Jul 2024 11:47:44 +0000 https://kenowizard.com/2024/07/11/igt-enhances-instant-ticket-offerings-in-spain-with-once-partnership/ International Game Technology PLC announced today that its subsidiary, IGT Global Solutions Corporation, has secured a five-year contract with Organización Nacional de Ciegos Espanoles (ONCE) to produce exciting instant ticket games for lottery enthusiasts in Spain. This contract, effective through 2029, will see IGT printing a portion of ONCE’s new instant tickets, aiming to enhance [...]

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IGT-enhances-instant-ticket-offerings-in-Spain-with-ONCE-partnershipInternational Game Technology PLC announced today that its subsidiary, IGT Global Solutions Corporation, has secured a five-year contract with Organización Nacional de Ciegos Espanoles (ONCE) to produce exciting instant ticket games for lottery enthusiasts in Spain. This contract, effective through 2029, will see IGT printing a portion of ONCE’s new instant tickets, aiming to enhance the gaming experience for players.

Francisco José Martínez Palao, ONCE’s Director of Operations and Logistics and Head of the Lottery Production and Logistics Center, commented on the new collaboration: “ONCE continuously looks for ways to enhance our instant ticket portfolio, which is one of the reasons why we wanted to add IGT’s diverse game content back into our lineup. IGT’s industry-leading products have helped contribute to ONCE’s success for over 20 years, and we believe IGT’s wide variety of instant ticket games will enable us to continue providing premier player experiences.”

Jay Gendron, IGT Chief Operating Officer, Global Lottery, expressed the company’s enthusiasm about the renewed partnership: “IGT is pleased to once again be printing instant tickets for ONCE’s lottery players to enjoy. As the longtime, trusted supplier of ONCE’s lottery central system and software maintenance services, IGT looks forward to expanding our lottery portfolio in Spain to include new and exciting instant ticket themes.”

As a leader in the global lottery market, IGT serves as the primary technology provider for 26 of the 46 lotteries in the U.S., eight of the world’s ten largest lotteries, and 16 of the world’s top 25 lotteries. This extensive experience and technological expertise position IGT as a valuable partner for ONCE, helping to drive the success of their lottery initiatives.

IGT Expands Its Presence in Colorado

In other significant news, IGT announced that IGT Global Solutions Corporation has signed a seven-year contract with the Colorado Lottery to implement advanced lottery products and solutions. This contract, set to run through July 12, 2032, includes seven one-year extension options, marking a long-term collaboration between IGT and the Colorado Lottery.

Under this new agreement, the Colorado Lottery will benefit from IGT’s Aurora™ central system, which will replace the current lottery central system. Aurora is a component of IGT’s OMNIA™ integrated lottery solution, designed to provide comprehensive insights through a unified player view. This integration is expected to enhance the Colorado Lottery’s product portfolio, improve marketing communications, and deliver a seamless omnichannel experience to players.

Additionally, IGT will upgrade all lottery retailer equipment across Colorado and launch a new mobile convenience app featuring Scan and Redeem functionality. This innovative solution will allow Colorado Lottery players to scan their draw-based or instant scratch tickets via the mobile app and redeem winnings directly into their linked bank accounts through an automated clearing house (ACH) transfer.

Source:

IGT Boosts Instant Ticket Offering in Spain with Compelling New Games for ONCE, ir.igt.com, July 7, 2024.

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Playson Enhances Italian Reach with Sportbet Partnership https://kenowizard.com/2024/06/13/playson-enhances-italian-reach-with-sportbet-partnership/ https://kenowizard.com/2024/06/13/playson-enhances-italian-reach-with-sportbet-partnership/#respond Thu, 13 Jun 2024 17:18:44 +0000 https://kenowizard.com/2024/06/13/playson-enhances-italian-reach-with-sportbet-partnership/ Playson, a renowned supplier in the iGaming industry, has significantly expanded its presence in Italy by partnering with Sportbet, a local operator based in Rome. This collaboration aims to enhance Sportbet’s online casino offerings with premium casino games. Playson’s popular Hold and Win titles, including Lion Gems, Coin Strike, and Energy Coins, are now available [...]

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playson_extends_italian_reach_Playson, a renowned supplier in the iGaming industry, has significantly expanded its presence in Italy by partnering with Sportbet, a local operator based in Rome. This collaboration aims to enhance Sportbet’s online casino offerings with premium casino games.

Playson’s popular Hold and Win titles, including Lion Gems, Coin Strike, and Energy Coins, are now available on Sportbet’s online casino platform following a direct integration. This move highlights Playson’s commitment to providing high-quality gaming experiences and solidifies its reputation within Italy, one of Europe’s most mature markets.

Strengthening Market Presence

Established in 2009, Sportbet offers a wide range of casino verticals, including bingo, live dealer games, and table games such as blackjack, poker, baccarat, and roulette. The partnership with Playson is expected to elevate Sportbet’s offerings further and enhance the gaming experience for its users.

Blanka Homor, Sales Director at Playson, expressed her enthusiasm about the partnership: “Italy remains a vital region for Playson and we are delighted to integrate our revered Hold and Win series with Sportbet directly. We believe that Sportbet’s ambitions align with ours to become a leading player in one of Europe’s most established markets.”

Boosting Casino Offerings

Alessandro Palumbo, Casino Manager at Sportbet, also shared his excitement: “At Sportbet, we pride ourselves on working with the world’s leading iGaming suppliers and this partnership with Playson fits seamlessly into our plans to maintain our focus in becoming Italy’s biggest online casino. The array of high-quality slots we offer our Italian players has undoubtedly been boosted by launching Playson’s popular Hold and Win series, which resonates with many across the region.”

This partnership is expected to deliver long-term value for both companies, reinforcing their positions in the competitive Italian market. Playson’s content portfolio, known for driving player engagement and retention, is anticipated to contribute to Sportbet’s growth and success significantly.

Playson’s strategic expansion into Italy through this partnership with Sportbet underscores its dedication to becoming a key player in the European iGaming landscape. The collaboration enhances Sportbet’s offerings and ensures that Italian players have access to some of the best online casino games available.

Source: “Playson Extends Italian Outreach with Sportbet Integration”, Playson, June 11, 2024.

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La Royale Gaming Enhances Leadership Team with Eamonn Faulkner https://kenowizard.com/2024/02/15/la-royale-gaming-enhances-leadership-team-with-eamonn-faulkner/ https://kenowizard.com/2024/02/15/la-royale-gaming-enhances-leadership-team-with-eamonn-faulkner/#respond Thu, 15 Feb 2024 05:45:17 +0000 https://kenowizard.com/2024/02/15/la-royale-gaming-enhances-leadership-team-with-eamonn-faulkner/ La Royale Gaming Investments, a pioneering Malta-based holding company fostering an innovative online and offline gaming enterprise ecosystem, has fortified its leadership by appointing Eamonn Faulkner as chief operating officer. Faulkner boasts over two decades of industry expertise, joining from his prior role at Videoslots, and will contribute his extensive experience to La Royale’s management. [...]

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La Royale Gaming Investments, a pioneering Malta-based holding company fostering an innovative online and offline gaming enterprise ecosystem, has fortified its leadership by appointing Eamonn Faulkner as chief operating officer. Faulkner boasts over two decades of industry expertise, joining from his prior role at Videoslots, and will contribute his extensive experience to La Royale’s management.

The New COO Brings an Impressive Strategic Vision

Faulkner’s career includes significant roles at industry-leading operators. His gambling industry experience started in 2007 with a six-year stint for the Irish sportsbook PaddyPower, where he played a pivotal role in the brand’s evolution amid intense competition. His journey also involved positions at Betfair, Matchbook Betting Exchange, SB Tech, and consulting for various US sportsbooks.

Before La Royale, Faulkner served as COO at Videoslots, managing a substantial portion of the workforce, overseeing operations, customer service, payment processes, risk management, responsible gambling initiatives, and sportsbook operations. La Royale Gaming Investments CEO Dee Maher was excited to have Faulkner on board, lauding his extensive expertise.

Eamonn is one of the most experienced executives in the industry, and we are thrilled to name him as our chief operating officer.

Dee Maher, La Royale Gaming Investments CEO

Maher sees Faulkner as a key figure in achieving the company’s ambitious goals. The CEO added that attracting such a high-caliber executive demonstrated La Royale’s substantial prospects in a highly competitive industry. Faulkner’s blend of leadership qualities and unparalleled experience make him the perfect addition to the team and should propel the company’s growth strategies.

La Royale Relies on Top-Tier Talent

Faulkner’s appointment follows another recent high-profile hire for La Royale. January saw the company appoint Boniface Vaneecloo as head of sports betting, onboarding another seasoned veteran. Such bolstered leadership will help La Royale cement its position as a leading holding company that brings together a unique ecosystem of innovative online and offline gaming companies.

Vaneecloo previously teased that the company was preparing ground-breaking advancements that could significantly impact the broader industry. Such ambitions were likely why Faulkner took his new position. The new COO was excited to join, noting that La Royale had the potential to become a leading player in the global gaming market.

I know I can bring a lot to the table and play my part in ensuring we not only meet our goals but surpass them. I can’t wait to get started.

Eamonn Faulkner, La Royale Gaming Investments COO

This newest strategic hire underscores La Royale’s commitment to strengthening its leadership team with seasoned professionals, aligning with its vision for industry prominence and innovation. Industry insiders will keep a close eye on the company as it unveils its ambitious projects and strives to surpass its competition through operational excellence.

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Virginia Lottery Extends and Enhances Partnership with IGT https://kenowizard.com/2024/01/23/virginia-lottery-extends-and-enhances-partnership-with-igt/ https://kenowizard.com/2024/01/23/virginia-lottery-extends-and-enhances-partnership-with-igt/#respond Tue, 23 Jan 2024 07:35:38 +0000 https://kenowizard.com/2024/01/23/virginia-lottery-extends-and-enhances-partnership-with-igt/ The leading supplier of technology and solutions, powering gaming and lottery operators across the globe, International Game Technology (IGT), announced a partnership extension with the Virginia Lottery. Announced Monday, the new collaboration extends the partnership between the duo for three years through October 2033. IGT confirmed that the deal was signed between the Lottery and [...]

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The leading supplier of technology and solutions, powering gaming and lottery operators across the globe, International Game Technology (IGT), announced a partnership extension with the Virginia Lottery. Announced Monday, the new collaboration extends the partnership between the duo for three years through October 2033.

IGT confirmed that the deal was signed between the Lottery and its subsidiary, IGT Global Solutions Corporation. Besides the three-year extension, the newly inked deal delivers options for further collaboration between the duo via three extensions for one year each.

Per the new agreement, the Virginia Lottery will benefit from enhanced solutions supplied by IGT. It will upgrade its lottery central system, communications network and at the same time, introduce new point-of-sale terminals, promising engaging experiences. The launch of the aforementioned features is expected around October 2025, IGT explained in a statement.

Under the newly extended and enhanced contract, the Lottery will benefit from Aurora, IGT’s newest central retail system. Some 5,500 retail terminals will be replaced with the Retailer Pro S2, allowing the Lottery to benefit from high-speed terminals that are also capable of dealing with large volumes of data.

The contract extension represents an important milestone for the Virginia Lottery and IGT. This is because the duo has been collaborating for more than two decades. Back in 2020, the Lottery selected IGT as the prime provider for instant tickets, while back in 2000, it first gained access to IGT’s leading technology.

Extended Contract to Bring New Experiences

Jay Gendron, IGT’s chief operating officer, global lottery, spoke about the long-term business relationship between the company and the lottery. “The upgraded technology being deployed for the Virginia Lottery as part of our latest extension will offer increased flexibility for the Lottery to easily manage its back-end operations,” he added. Finally, Gendron said that the introduction of IGT’s progressive jackpot feature promises to deliver exceptional experiences for players in Virginia.

Since first partnering with the Virginia Lottery in 2000, IGT has helped us responsibly modernize our lottery offerings and drive sales growth for our business.

Tony R. Russell, interim director of the Virginia Lottery

Tony R. Russell, the Virginia Lottery’s interim director, also praised the collaboration between the Lottery and IGT which spans more than two decades. He explained that this strategic long-term partnership enabled the Lottery to grow its operations while ensuring responsible offering. Finally, Russell predicted that the improvements under the new contract will not only deliver new experiences for players across the state but also help raise revenue for public education via Virginia’s K-12 program.

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Casumo Enhances RG and AML Capabilities with Neccton https://kenowizard.com/2023/12/16/casumo-enhances-rg-and-aml-capabilities-with-neccton/ https://kenowizard.com/2023/12/16/casumo-enhances-rg-and-aml-capabilities-with-neccton/#respond Sat, 16 Dec 2023 10:21:01 +0000 https://kenowizard.com/2023/12/16/casumo-enhances-rg-and-aml-capabilities-with-neccton/ Thanks to this expanded tie-up, Casumo, a leading casino, will benefit from Neccton’s well-established track record for enhancing responsible gambling and anti-money laundering capabilities in multiple regulated markets. For context, Casumo and Neccton first teamed up in February 2022. The latter company did not become a part of the OpenBet portfolio until 2023. Expanding the [...]

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Thanks to this expanded tie-up, Casumo, a leading casino, will benefit from Neccton’s well-established track record for enhancing responsible gambling and anti-money laundering capabilities in multiple regulated markets.

For context, Casumo and Neccton first teamed up in February 2022. The latter company did not become a part of the OpenBet portfolio until 2023.

Expanding the Partnership to Improve RG and AML

The partnership will cover the United Kingdom, Sweden, Spain, and Malta, as well as Gibraltar and Ontario, Canada. Neccton is designed to bring awareness to existing issues with a customer’s gameplay, by focusing on the player rather than rerouting the process through the operator.

The automated and powerful software serves as a pathfinder for the operator to follow and ensure that RG and AML standards are met in full, and importantly, that consumers benefit from a leading solution when it comes to controlling their gambling habits.

Casumo is one of the long-standing casinos in the industry and as such, it is fully committed to ensuring that its reputation for doing fairly by consumers and upholding robust industry standards is actually on point.

Commenting on this new opportunity, Neccton managing Director Michael Auer said that expanding the collaboration with Casumo was an important step forward for ensuring that player protection and safer gambling experiences are the core mission that the casino wants to fulfil as part of its business operations.

“Neccton’s all-in-one solution guarantees that Casumo gains access to industry-leading software, equipped with player profiling and comprehensive reporting capabilities. This integration will not only enhance the overall betting experience but also ensure its utmost security,” Dr Auer added.

Casumo chief customer expeirence officer Sandhya Singh was similarly welcoming of the opportunity to partner and boost the operator’s player-protection safeguards through Neccton. Singh called player protection an “integral part” of everything that Casumo does.

Staying Proactive in Helping Players Be Protected

Through deploying Neccton’s powerful real-time solutions, Casumo has the means to proactively monitor players and ensure that it builds a sustainable relationship with its player base while deploying advanced and reliable solutions across the board.

Casumo has been very particular about ensuring that it has the means to protect consumers and it partnered with mkodo for its geolocation software in Ontario, Canada, to ensure that the company maintains compliance with local regulations.

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Slots Temple Enhances Player Safety with Signzy Partnership https://kenowizard.com/2023/08/12/slots-temple-enhances-player-safety-with-signzy-partnership/ https://kenowizard.com/2023/08/12/slots-temple-enhances-player-safety-with-signzy-partnership/#respond Sat, 12 Aug 2023 05:56:55 +0000 https://kenowizard.com/2023/08/12/slots-temple-enhances-player-safety-with-signzy-partnership/ Renowned international slots website Slots Temple forged a strategic partnership with Signzy, a global leader in AI-based digital identity verification solutions. The ever-evolving landscape of online gaming makes the authenticity and security of player identities and transactions a paramount concern for operators, requiring continued investments. Signzy Solutions should perfectly fit Slots Temple as the company [...]

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Renowned international slots website Slots Temple forged a strategic partnership with Signzy, a global leader in AI-based digital identity verification solutions. The ever-evolving landscape of online gaming makes the authenticity and security of player identities and transactions a paramount concern for operators, requiring continued investments. Signzy Solutions should perfectly fit Slots Temple as the company maintains its leadership position.

Improved Security Has Wide-Reaching Benefits

The core of this partnership lies in integrating Signzy’s advanced verification APIs into the Slots Temple gaming platform. This integration will empower players with an added layer of security, allowing them to confidently engage in games and tournaments, knowing that their identities and personal information are protected. The AI-driven technology provided by Signzy streamlines the verification process, delivering quick and accurate results while minimizing disruptions to the gaming experience.

Through this collaboration, Slots Temple is demonstrating its commitment to creating a safe and secure gaming environment that meets the highest standards of integrity and compliance. Company CEO Fraser Linkleter was excited about the update’s positive impact on the community. He reaffirmed Slots Temple’s customer-focused mindset, promising enduring security and safety.

By collaborating with Signzy, we… will not only protect our players but also bolster our platforms integrity.

Fraser Linkleter, Slots Temple CEO 

Signzy CEO Ankit Ratan supported Linkleter’s sentiment, highlighting the two companies’ shared commitment to improving the worldwide gaming environment. Their AI-based identity verification technology ensures that players are of legal age and are playing from authorized jurisdictions. This proactive approach safeguards players and contributes to the credibility and reputation of partnering operators.

The Partnership Reaffirms Slots Temple’s Commitment

The collaboration with Signzy aligns with Slots Temple’s mission to stand out from other affiliates. In a previous interview with Gambling News, CEO Linkleter stated that the operator would focus on ensuring age verification standards in every jurisdiction, providing a secure foundation for genuine relationships between stakeholders and affiliates. 

Slots Temple’s most recent security-focused efforts build upon the company’s membership in RAiG (Responsible Affiliates in Gambling), an independent body, raising responsible gambling standards. Such an unwavering commitment to its player base has aided the company’s considerable success as it now stands among the world’s leading iGaming affiliates.

As the gaming industry evolves, integrating AI-driven identity verification solutions gives players a more secure and enjoyable gaming experience, free from fraud and unauthorized access concerns. This newest collaboration sets a positive precedent for the broader gaming industry, highlighting the importance of advanced security measures in an increasingly digital world.

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Livespins Enhances Product with Games from 4ThePlayer https://kenowizard.com/2023/07/25/livespins-enhances-product-with-games-from-4theplayer/ https://kenowizard.com/2023/07/25/livespins-enhances-product-with-games-from-4theplayer/#respond Tue, 25 Jul 2023 13:21:12 +0000 https://kenowizard.com/2023/07/25/livespins-enhances-product-with-games-from-4theplayer/ Livespins, an innovative livestreaming gaming service that allows players to bet behind their favorite streamer or brand ambassador, has further diversified its content library thanks to a deal with 4ThePlayer. The latter company is a beloved developer of iGaming titles whose products will be integrated into Livespins’ product. Under the agreement, Livespins’ streamers will be [...]

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Livespins, an innovative livestreaming gaming service that allows players to bet behind their favorite streamer or brand ambassador, has further diversified its content library thanks to a deal with 4ThePlayer. The latter company is a beloved developer of iGaming titles whose products will be integrated into Livespins’ product.

Under the agreement, Livespins’ streamers will be able to use 4ThePlayer’s games in their streams, allowing audiences to re-experience the studio’s titles. The streaming product adds a social element to online casino gaming, allowing players to bet behind streamers and discuss each spin in a live chatroom.

Livespins allows each player to select their own bet value and number of spins. In addition, the aforementioned chatroom comes packed with emojis and reactions, further reinforcing the shared experience.

Some of 4ThePlayer’s slots that will be available to Livespins’ streamers and players include hits such as 5 Doggy Dollars, 9K Kong in Vegas and 4 Secret Pyramids, among others. The games sport innovative mechanics that are sure to engage Livespins’ customers.

4ThePlayer is a disruptive gaming brand founded by a team of iGaming experts. Thanks to the agreement with Livespins, 4ThePlayer will join a list of partners that includes many notable suppliers, such as iSoftBet, REEVO, Relax Gaming, Wazdan and Yggdrasil.

4ThePlayer’s games are available in many markets, including in Michigan where the supplier recently secured a license.

The Deal Will Strengthen the Two Companies

Henry McLean, 4ThePlayer’s co-founder and commercial & marketing director, commented on the new deal. He noted that live streaming is a phenomenon that is taking iGaming by storm. Because of that, his team is happy to join forces with Livespins and capitalize on the trends in a safe and responsible way.

Everything we do is about delivering the best player experience – so much so, it’s in our name – and we can’t wait to see Livespins’ streamers fire up the reels on our suite of slots and showcase them to players who can also join in by betting behind the action.

Henry McLean, co-founder and commercial & marketing director, 4ThePlayer

Meanwhile, Livespins’ chief commercial officer, Michael Pedersen, said that his company is committed to providing innovative experiences to players. In addition to that, Livespins provides a new format for studios to showcase their games.

Pedersen praised 4ThePlayer as a studio that exceeds expectations. He added that the new partnership is sure to channel more players toward 4ThePlayer’s games.

The studio has quickly made a name for itself by developing slots that not only meet but exceed player expectations, and our streamers will now be able to leverage this phenomenal gameplay to level up their broadcasts and create thrilling, action-packed broadcasts that also introduce 4ThePlayer to a much bigger audience than ever before.

Michael Pedersen, CCO, Livespins

In other news, Livespins was recently integrated into SOFTSWISS’ content offering.

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Everi Enhances Games and Fintech Solutions with Acquisition of Video King https://kenowizard.com/2023/04/12/everi-enhances-games-and-fintech-solutions-with-acquisition-of-video-king/ https://kenowizard.com/2023/04/12/everi-enhances-games-and-fintech-solutions-with-acquisition-of-video-king/#respond Wed, 12 Apr 2023 06:20:34 +0000 https://kenowizard.com/2023/04/12/everi-enhances-games-and-fintech-solutions-with-acquisition-of-video-king/ Everi Holdings Inc., a major provider of casino gaming products and services, has agreed to purchase certain assets of Video King, a top provider of integrated electronic bingo gaming devices and systems for $59 million. The acquisition is expected to be immediately beneficial to the company’s earnings and cash flow. Video King Licenses in 60 [...]

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Everi Holdings Inc., a major provider of casino gaming products and services, has agreed to purchase certain assets of Video King, a top provider of integrated electronic bingo gaming devices and systems for $59 million. The acquisition is expected to be immediately beneficial to the company’s earnings and cash flow.

Video King Licenses in 60 Jurisdictions to Benefit Everi’s Games Segment

The acquisition of Video King will provide Everi with complementary assets and an established customer base to foster growth in its games segment. Video King is currently licensed in about 60 jurisdictions and is expected to expand Everi’s player-popular digital gaming content. 

Video King is to enable around 20% of its existing portable e-gaming tablets to offer traditional bingo games, Class II video poker, slots, and instant win games, as well as a digital wallet and loyalty products to players, subject to meeting regulatory requirements.

In 2022, Video King earned over $25 million in revenue, mostly from the recurring revenues generated by an installed base of more than 50,000 portable electronic bingo tablets, which are deployed across tribal casinos, commercial casinos, military bases, charitable bingo halls, and cruise lines. Additionally, the company made revenue from the sale of traditional bingo equipment and consumables.

Video King Acquisition Set to Enhance Everi’s Games and Fintech Solutions

Everi CEO Randy Taylor said the company had successfully executed acquisitions that have grown its product capabilities and markets served in recent years. The acquisition of Video King will help elevate Everi’s current games, FinTech, and digital solutions with and adjacent to its established customer base, providing another lever for growth. 

Tim Richards, Everi executive vice president, chief strategy and digital officer, said Video King provides Everi with an expansive new channel to deploy its growing catalog of digital iGames while enhancing the player experience by incorporating its digital wallet and loyalty products, and adding a new source to generate recurring revenue.

Richards further added: “We see a significant opportunity to collaborate with the Video King team to develop new gaming content and play enhancements to optimize player engagement and drive increased customer traffic.” 

Everi Holdings Inc. is a publicly-traded company that provides technology solutions for the gaming industry. The company is headquartered in Las Vegas, Nevada and is registered with the New York Stock Exchange. It offers a diverse range of products and services, including slot machines, financial technology solutions, loyalty systems, and other gaming-related products. Everi’s client base is global, with the company serving customers in the United States, Canada, Europe, and Asia.

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Hard Rock International Enhances Guest Experience with QCI https://kenowizard.com/2023/03/26/hard-rock-international-enhances-guest-experience-with-qci/ https://kenowizard.com/2023/03/26/hard-rock-international-enhances-guest-experience-with-qci/#respond Sun, 26 Mar 2023 06:31:16 +0000 https://kenowizard.com/2023/03/26/hard-rock-international-enhances-guest-experience-with-qci/ This platform enables the gaming behemoths to take control over player development, gaming, and marketing, and enhance these key verticals with real-time operational tools that are specifically tailored to meet the business needs of the gaming industry. Building Data-Led Custom Experiences for Guests The rollout will encompass properties in Canada and the United States, as [...]

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This platform enables the gaming behemoths to take control over player development, gaming, and marketing, and enhance these key verticals with real-time operational tools that are specifically tailored to meet the business needs of the gaming industry.

Building Data-Led Custom Experiences for Guests

The rollout will encompass properties in Canada and the United States, as well as Punta Cana. This new tie-up will allow Hard Rock and Seminole Gaming to significantly improve their guest experiences and leverage a new technological product built for the purpose.

In welcoming the news, VP of gaming operations for Seminole Hard Rock Support Services, Dan Ingster, said that he was very happy to see the QCI Enterprise Platform rollout take place. He hailed the new addition and said that the platform would allow Hard Rock properties to exceed the entertainment experience expectations for the company’s guests across its fleet of global venues. Ingster added:

The QCI platform’s integration of market basket analytics combined with player development and marketing tooling empowers team members across the enterprise to engage with guests in new, powerful ways.

Seminole Hard Rock Support Services Dan Ingster

Commenting on the opportunity, QCI CEO Dr Ralph Thomas seemed to be of a similar mind insofar as the collaboration with Hard Rock and Seminole Gaming and their properties were concerned. The deployment, he argued, was proof of the scalability of the platform and how it benefits large organizaitons which are interested in significantly streamlining their inner processes and bringing greater value to customers.

QCI, Thomas explained, works based on hundreds of data tables that make it possible for the company to offer highly-customized solutions that are updated in real-time and seek to create the best value for customers. “We thank Hard Rock and Seminole Gaming team members for widely embracing the tool and enabling us to further build out our capabilities,” Thomas added.

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