Table Trac, Inc., a pioneer in the casino information and management industry, has announced a groundbreaking joint venture with Centennial Gaming Systems to introduce the innovative RePrint Enroll program. 

RePrint Enroll Joint Venture to Elevate Casino Patron Experience

This joint venture aims to achieve DNA-level integration of CMS-agnostic loyalty services, setting new standards of innovation with the KioskTrac platform. RePrint Enroll empowers casino patrons to easily self-serve the re-printing of their tiered, branded loyalty cards or seamlessly enrol in loyalty programs if they do not have an existing account.

The introduction of RePrint Enroll is poised to transform the casino industry by streamlining and enhancing the customer experience. With the ability to handle these essential transactions without the need for staff assistance, players can enjoy a smoother and more efficient process while operators can focus on providing a more personalized and enjoyable gaming experience.

Both Table Trac and Centennial Gaming Systems are renowned for their expertise in developing industry-leading products and solutions. While Table Trac has been providing its CasinoTrac system, a unified casino information and management ecosystem, since 1995, Centennial Gaming Systems has been making strides with MOCHA, a state-of-the-art guest management and enrollment solution.

Table Trac’s President Expresses Excitement Over Innovative RePrint Enroll Partnership

Chad Hoehne, president of Table Trac Inc., expressed his enthusiasm for this partnership, stating: “Account lookups, card printing, and sign-ups are the most frequent transactions at every player’s club window. Players and operators alike deserve a better experience overall.” 

Hoehne emphasized that RePrint Enroll would greatly enhance the evolving player experience, not just for CasinoTrac customers but also for operators using other CMS solutions.

Darryll Pleasant, owner and CTO of Centennial Gaming Systems, echoed the excitement, expressing his eagerness to work with CasinoTrac and leverage their world-class casino solutions to produce cutting-edge products and solutions for the industry. RePrint Enroll is a direct response to customer demands and the frustration experienced in the market due to the limited options for such vital customer service interactions.

In another recent development, Table Trac partnered with Marker Trax and Koin Payments to introduce a cashless payment solution for its KT Mobile app, offering customers a single digital wallet for various transactions on casino premises. Table Trac has also been boosting its executive team with new hires. It recently appointed industry veteran Thomas Florio to lead its business development in the Eastern US and new territories, aiming to drive the company’s growth and expansion in the casino management systems market.

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The venue that was voted Best Casino and Best Overall Dining in Pennsylvania by Casino Player Magazine has announced the launch of a pioneer slots program dedicated to Live! Rewards card members.

The Giant Jackpots program that will be officially launched on April 28 will also include the sister casino in Pittsburgh as part of the first-ever joint property progressive jackpot program in the Commonwealth to be provided by a gaming facility.

Guaranteed Jackpots up to $100,000

The mystery progressive slots program will run guaranteed jackpots starting at $50,000 and going all the way up to $100,000. The progressive growth will be triggered every time a guest visits Live! Casino in Philadelphia or Pittsburgh and spins any of the eligible 2,750 slot machines at the respective facilities.

To be eligible for the big win, guests will need to also possess Live! Rewards Cards and make sure to insert them in the slot machines prior to playing. The program does not include electronic table games and video poker machines.

The progressive jackpot will continue to grow until a player in Philadelphia or Pittsburgh will eventually hit it. The jackpot is guaranteed to hit before the Giant Jackpot will reach the $100,000 mark.

As soon as the massive prize will be awarded to a lucky player, the Giant Jackpot at each of the two gambling facilities will go back to $50,000 and the process will start all over again.

Special Accelerated Progressive Jackpot During Opening Weekend

Between April 28 and April 30, Live! Casino & Hotel Philadelphia will run a special accelerated progressive jackpot that will start at $25,000.

The jackpot is also guaranteed to hit prior to the $50,000 mark and will be used to celebrate the launch of the first-ever joint property progressive jackpot in the history of Pennsylvania.

Live! Casino and Hotel Philadelphia vice president of marketing Brian Uran expressed excitement regarding the upcoming program while emphasizing their ongoing mission to come up with brand new and exciting ways for their members to make the most out of their gambling experiences.

Uran also spoke about the impressive success recorded by their sister property located in Maryland and explained they were expecting similar success at their facilities in the Keystone State.

The VP also believes in the Giant Jackpots program’s potential to prone to become a game changer in the industry by attracting fresh slot customers who have never experienced the Live! slot machines before.

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A joint appearance of Australian Football League (AFL) and National Rugby League (NRL) executives before an online gambling inquiry that is seen as key to further regulation tightening led to speculation that both sporting bodies are changing their stance against changes.

AFL’s chief executive officer, Gill McLachlan and his NRL counterpart, Andrew Abdo, will appear together during a public hearing on Tuesday in Canberra as part of the online gambling inquiry initiated by the government to determine whether further tightening of the gambling regulation is needed, reported Australian Financial Review.

Their appearance side-by-side is stirring rumors within the gambling industry that the country’s top sports administrators will present a united front on the proposed tightening of the betting advertising rules despite the submissions made by their respective sporting codes claiming that the current regime is appropriate and needs no further regulation.

“Since the sport codes made their written submission, we have received substantial evidence contradicting their claim that the current rules around [the] promotion of online sports betting are appropriate,” commented the chair of the inquiry, Labor MP Peta Murphy.

Pleased to see that both executives agreed to appear together, Murphy noted that “this will be their opportunity to tell the committee and the public whether they have considered that evidence and the broader community sentiment.”

Change of Position Is Likely

McLachlan implied that there may be a change in AFL’s recommendation that no further changes be made during a Melbourne radio interview in which he admitted that the amount of gambling advertising was “probably too much” and “in your face.”

He also explained that the league’s set of restrictions “are being reviewed at the moment, hinting that “probably they will be wound tighter,” but underlining that the AFL does not “believe in prohibition because all it does is drive it underground or offshore and that has its own set of problems.”

A recently released survey by the Australian Gambling Research Centre showed that more than half of Australians supported an outright ban on gambling advertising. Data also revealed that 41% of the survey respondents had been exposed to gambling advertising four or more times per week.

The Australian Institute of Family Studies also posted the results of a survey showing that three in every four Australians had gambled at least once in the past 12 months, 38% of which doing it on a weekly basis, claiming that at least half of those gambling are at risk of experiencing gambling-related issues.

Other industry executives set to appear before the inquiry will be the CEOs of Tabcorp and Sportsbet, Adan Rytenskild and Barni Evans, former Queensland premier Anna Bligh for the Australian Banking Association, and ex-federal cabinet minister who chairs the industry Responsible Wagering Australia group, Nick Minchin.

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