MGM Resorts International has promoted from within, appointing Niklas Rytterstrom as the COO and president of the Borgata Hotel Casino and Spa. The company confirmed the news on Monday and said that Rytterstrom will be involved with the business’s day-to-day and oversee the casino’s strategic expansion and operations.

Bringing in a Seasoned Veteran at the Borgata

Rytterstrom is a seasoned company veteran who first entered the company in 1999 and started out as assistant hotel manager at Bellagio Resort & Casino over on the West Coast in Las Vegas. He has held various roles throughout the company, including general manager of The Cosmopolitan of Las Vegas, and he oversaw the MGM Resorts acquisition in 2022, ensuring a smooth transition.

He also served stints as COO at The Mirage, Excalibur and Luxor Hotel and Casino in Las Vegas, among other positions of power and responsibility. Commenting on his appointment, Rytterstrom added:

I’m honored to be embarking on this new journey at Borgata. This property is an integral part of the Atlantic City community, and I can’t wait to jump in and continue to help drive growth and success throughout not just this amazing city but New Jersey and surrounding regions.

Niklas Rytterstrom, COO and president of the Borgata Hotel Casino and Spa

He will similarly work on building a strong rapport with employees, elevate the company’s guest service, and strengthen community relations so that the Borgata is seen as an important landmark in the area.

A Warm Welcome for an Important Colleague

The newly appointed executive succeeds Travis Lunn on the job, who is heading back to Las Vegas as COO of the Mandalay Bay and Luxor, as well as MGM properties.

Commenting on this corporate rejuggle, MGM Resorts president of operations Steve Zanella said that the company was very happy to welcome Rytterstrom in this new role as his intimate knowledge of the Atlantic City business and the Borgata would allow him to navigate the business towards new heights.

“Nik’s strong leadership skills and strategic vision will continue to differentiate Borgata in a competitive landscape and enhance its position as a market leader,” Zanella explained. Rytterstrom holds a bachelor’s degree in hotel administration and was named in the “Top 25 People to Watch in 2024” by Global Gaming Business Magazine.

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International Game Technology (IGT), a global leader in gaming products and content, has doubled down on its expansion efforts in Central America with a launch in Panama. Following an agreement with Sortis Hotel, Spa & Casino in Panama City, IGT rolled out its gaming solutions in the country, installing a number of machines and solutions at the property.

According to the announcement, more than 80 high-quality IGT cabinets are now available at the casino. The machines feature a diverse USwitch multi-game library backed by IGT’s famed Floor Manager technology.

Thanks to Floor Manager, Sortis Hotel, Spa & Casino will have near-immediate access to dozens of downloadable IGT slots from the company’s USwitch multi-game packs. Some of the titles players in Panama will get to play include hits such as Lunar Disc, Shamrock Stars and Power Coins Leprechaun, among others.

In addition, the property will get access to tools that will help it optimize its gaming floor, including solutions such as real-time game performance analytics and instant access to game upgrades.

As a global leader in gaming, IGT recognizes the importance of expanding its global footprint through partnerships with notable companies. The company currently enjoys a presence in some 100+ markets, creating value by adhering to high standards of service, integrity and responsibility.

The Deal Will Provide the Property with a Competitive Edge

Sortis Hotel, Spa & Casino’s general manager, Pablo Solis, commented on the agreement with IGT, saying that his company is excited to be the first operator in Panama to leverage the suppliers’ portfolio of market-attuned games and cabinets, as well as its Floor Manager solution.

With one of the most advanced game delivery solutions in the market, we are confident that IGT’s Floor Manager will help us deliver a new level of entertainment in our casino, meet the demands of our slots players, and ultimately support our growth.

Pablo Solis, general manager, Sortis Hotel, Spa & Casino

David Flinn, IGT’s senior vice president of gaming for Canada, South and Central America, also shared his thoughts on the deal. He said that the rollout of the Floor Manager solution and IGT’s USwitch library at Sortis Hotel, Spa & Casino is sure to provide the property with the competitive edge it needs.

We look forward to continuing to expand our footprint throughout the region by deploying IGT’s transformative solutions that will optimize the gaming floor and drive strong results for operators.

David Flinn, SVP of gaming for Canada, South and Central America, IGT

Meanwhile, IGT just signed a cross-licensing deal with FDJ’s FGS.

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